A 99.9% Server Uptime
The major advantage of establishing your very own hosting platform is that you do not need to be worried about compatibility issues – you set up a specific set of software apps in such a way so as to work with a defined set of hardware parts. The final result is something a whole lot more solid and reliable, since there are much less potential risks of failure. We have set up our cloud hosting platform using tried and trusted hardware parts coupled with a significantly customized version of SELinux so as to create a very riskless home for all your web sites.
This is why, with each of our hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
To be able to offer a top–class web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure the best connection speed with the outside world.
And thanks to this, no matter which datacenter facilities you choose: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our hosting services, or if you find them insufficient, or if you decide that you must use a VPS servers rather than a cloud hosting package – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control of your domains even if you delete your hosting account with us.
24/7 Technical Support
In case you have a hosting firm, your technical engineers are of key importance. That is the reason why we have cautiously hand–picked a highly trained team of technical support engineers, each with several years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All queries are answered within one hour and our average response time is under 20 minutes!