Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Response Warranty

  • Our crew of professionals will do their best to respond to your assistance needs in less than 1 hour. If, however, the issue you have stumbled upon needs some help from the Admin =Dept,= we’ll send the ticket to the technician on duty and will post a note to tell you.

  • Top quality support service

  • Professional Tech Support Service

  • We will be online for you around the clock to provide advices and technical support and to help you with any trouble that you may run into whilst administering your virtual server. We can help you with all pre–installed programs, such as your OS, server administration panel (dependent upon the VPS type) and the Web Control Panel made 100% by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Control Panel that is offered free of cost with your VPS provides you with a built–in knowledge base. You will find a bunch of comprehensive how–to posts and a number of step–by–step video guides that show all the necessary web site administration tasks. You can find them by simply clicking the Help or Video buttons in the upper right part of each Control Panel section.