Service Uptime Guarantee in Hosting
We guarantee 99.9% server uptime for each hosting account on our web servers. We utilize a high-tech cloud hosting platform where every part of the web hosting service is managed by an independent group of web servers, therefore if one machine fails, the remaining ones in the cluster will take over right away. The cloud platform also decreases the overall load considerably, so the website hosting service is much more stable compared to a service through which everything runs on a single machine and your sites will perform in the very best way. We also have redundant Internet lines and diesel backup generators to make sure that your sites will remain online no matter what. Software and hardware firewalls warrant the proper performance of the servers in the case of DDoS attacks whereas in the case of any software problem, we have admins monitoring the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
When you get a semi-dedicated server solution from our company, you'll enjoy a guaranteed 99.9% uptime. Your account will be created on a hi-tech cloud web hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, e-mail messages, stats and databases are all handled by their own groups of web servers, so even if there's a trouble with one machine, your web sites aren't going to be affected in the slightest. This allows us to provide a far more stable hosting service compared to companies that run everything on a single machine where a problem with a single service can take the entire server down. To avoid infrastructure complications, our data centers use several Internet providers and powerful diesel generators, so no matter what happens, the machines will keep working without any disturbances and your Internet sites will remain functioning. Any software troubles are going to be dealt with instantly by our skilled group of administrators that monitor all servers 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server plans feature a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we employ new hardware for the physical servers in which the VPS accounts are created to steer clear of any possibility of hardware dysfunction and each and every part has been tested substantially. The security of your data is ensured by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your web sites shall be working practically without any disturbances. Our experienced admins will resolve instantly any software issue that may surface, so even if there is a problem with another VPS server account on the physical web server, your VPS will not be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide an exceptionally reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you get a dedicated server from us, we guarantee that it'll be working at least 99.9% of the time. For a start, your website hosting server is going to be constructed with new and extensively tested hardware components and we'll not do any compromises with that. Our data center in the center of Chicago offers powerful diesel backup generators, so in the case of a power outage your machine will still be operational and with numerous redundant Internet service providers, your web sites will be accessible if there's any connectivity difficulty. In case of any unforeseen conditions, we've got well-trained system administrators which keep an eye on all website hosting servers all the time and they can respond immediately to resolve the issue in a very timely manner. Last but not least, our web servers have hardware and software firewalls to stop the undesired traffic in the case of a DDoS attack.