Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help section incorporated into TulipHosting’s Web Control Panel. It offers a vast knowledge base with frequently asked questions and detailed how–to articles written by our skillful tech support staff.

  • Top quality support service

  • How–To Videos

  • For those of you who want to discover how to fix a frequently experienced issue by watching a video tutorial, we have added a collection of video tutorials to our Web Control Panel. All the training videos are brief and easy to understand. They offer you step–by–step presentations of different website management operations.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7 tech support service and a 60–minute support ticket response guarantee. Our practiced support engineers will be online around the clock to respond to your inquiries and to resolve any issue that you could possibly stumble upon. Simply send a customer service request from the Help Center and we will reply quicker than you can say Jack Robinson.